Terms of Service

Last updated: October 18, 2026

• 1. Agreement
• 2. The Apps
• 3. Eligibility and account
• 4. Plans, fees and billing
• 5. Acceptable use
• 6. Your responsibilities
• 7. Your data
• 8. Intellectual property
• 9. Third-party services
• 10. Availability and changes
• 11. Termination
• 12. Disclaimer
• 13. Limitation of liability
• 14. Indemnity
• 15. General
• 16. Contact

1. Agreement

These Terms of Service ("Terms") are an agreement between Themivo ("Themivo", "we", "us") and the merchant who installs or uses any Themivo app ("you"). By installing or using an App, you agree to these Terms and to our Privacy Policy. If you use an App on behalf of a business, you confirm you can bind that business to these Terms.

These Terms apply alongside Shopify's own terms. If they conflict on a matter Shopify governs, such as billing, Shopify's terms take precedence.

2. The Apps

Themivo makes apps for the Shopify platform, including Themivo Wishlist & Alerts (each an "App"). Features, limits and plans for each App are described in its Shopify App Store listing and inside the App.

3. Eligibility and account

You need an active Shopify store in good standing to use an App. You are responsible for everyone who accesses the App through your Shopify account, and for keeping your Shopify credentials and any API keys the App issues to you secure.

4. Plans, fees and billing

• Some Apps or features are free; others need a paid plan. Prices are shown in the App Store listing and in the App before you subscribe.
• Paid plans are billed through Shopify Billing, on your Shopify invoice, in the currency and interval you choose. Shopify handles payment, taxes and receipts.
• Free trials, if offered, convert to the paid plan when they end unless you cancel or uninstall first.
• You can change or cancel a plan anytime. Uninstalling an App cancels its subscription. Fees already charged are not refunded except where the law requires it or where we choose to at our discretion.
• We may change prices with at least 30 days' notice. Price changes apply from your next billing cycle after the notice period.

5. Acceptable use

You agree not to:

• use an App for anything unlawful, deceptive or harmful;
• send spam, or send marketing email to people who have not consented to it;
• break Shopify's Acceptable Use Policy or Partner terms;
• probe, disrupt or overload our systems, get around rate limits or usage caps, or access another store's data;
• copy, resell, reverse engineer or build a competing product from an App, except as the law expressly allows;
• remove our notices or misrepresent your relationship with us.

6. Your responsibilities

You decide which features to turn on and what they say to your shoppers. You are responsible for:

• having a lawful basis, and any consent needed, for the customer data you process through an App;
• telling your customers about the App in your own store's privacy policy where required;
• the content of emails and messages you configure, and complying with email and consumer laws such as CAN-SPAM, GDPR and CASL;
• the accuracy of your product, price and stock data.

7. Your data

You own your store data and your customers' data. You give us permission to process it only to provide, secure and support the Apps, as described in our Privacy Policy. We may use aggregated, anonymized statistics that identify neither you nor your customers to improve the Apps.

After you uninstall, we delete your store's data when Shopify sends its shop deletion request, typically 48 hours later. Export anything you want to keep before you uninstall.

8. Intellectual property

The Apps, their code, design and documentation, and the Themivo name and logo belong to Themivo. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Apps for your Shopify store while you follow these Terms. If you send us feedback or ideas, we may use them without obligation to you.

9. Third-party services

Apps work with Shopify and can connect to services you choose, such as Klaviyo, Shopify Flow or your own SMTP server. Those services are governed by their own terms. We are not responsible for them, for changes they make, or for data once it reaches them.

10. Availability and changes

We aim to keep the Apps fast and available, but we don't guarantee uninterrupted service. Maintenance, Shopify platform changes and events outside our control may cause downtime. We may add, change or remove features. If we remove a material paid feature or discontinue an App, we will give reasonable notice.

11. Termination

You can stop using an App anytime by uninstalling it. We may suspend or end your access if you break these Terms, if your use puts our systems or other merchants at risk, if Shopify requires it, or if we discontinue the App. Where practical, we will tell you first. Sections that by their nature should survive, including 7, 8 and 12 to 15, survive termination.

12. Disclaimer

The Apps are provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't promise any particular sales or revenue result.

13. Limitation of liability

To the fullest extent the law allows, Themivo will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from or related to the Apps.

Our total liability for any claim related to the Apps is limited to the fees you paid us for the App concerned in the 12 months before the claim, or USD 100 if you paid nothing. Some places don't allow these limits, so they apply only as far as the law permits.

14. Indemnity

You agree to defend and indemnify Themivo against third-party claims, losses and costs (including reasonable legal fees) arising from your store, your content, your messages to customers, or your breach of these Terms or the law.

15. General

• Changes. We may update these Terms. We will post the new version here with a new date and tell you about material changes by email or in the App. Continuing to use an App after a change takes effect means you accept it.
• Disputes. Please contact us first; most issues are solved quickly by email. If we can't resolve a dispute informally, it will be handled by the competent courts where Themivo is established, unless the law where you live gives you a different right.
• Whole agreement. These Terms and the Privacy Policy are the entire agreement between us about the Apps. If a part is found unenforceable, the rest stays in effect. Not enforcing a right is not a waiver of it.
• Assignment. You may not transfer these Terms without our consent. We may transfer them as part of a merger, acquisition or sale of assets.

16. Contact

Questions about these Terms: hi@themivo.com.